Welcome to Rovina Beauty! We are committed to providing you with the best shipping options for your beauty supplements and hair whether you are in Australia or abroad. Below
is our detailed shipping policy to ensure you have all the necessary information about our shipping procedures.
Processing Time
• All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or public holidays.
• If we are experiencing a high volume of orders, processing times may be delayed. In such cases, please allow additional days for delivery. We will notify you of any significant delays via email or phone.
Shipping Rates & Delivery Estimates
Domestic Shipping (Australia)
• Standard Shipping
• Delivery Time: 3-7 business days
• Cost: Calculated at checkout
• Express Shipping
• Delivery Time: 1-3 business days
• Cost: Calculated at checkout
International Shipping
Standard International Shipping:
• Delivery Time: 7-21 business days (varies by destination)
• Cost: Calculated at checkout Express International Shipping:
• Delivery Time: 5-10 business days (varies by destination)
• Cost: Calculated at checkout
Shipment Confirmation & Order Tracking
• Once your order has shipped, you will receive a shipment confirmation email with your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Damages
• Rovina Beauty is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.
Contact Us
• If you have any questions or need further assistance, please contact us at
info@rovinabeauty.com